LIMITED LIFE TIMEWARRANTY
Norcraft Cabinetry warrants its products by providing a limited lifetime warranty to the original consumer purchaser during the period in which they own their home. Should any of our products fail due to defects in material or workmanship under normal use within this period, Norcraft Cabinetry will at its own discretion, repair or replace the defective part. This warranty is not transferable.
This warranty does not cover products which are misused, abused, mishandled, improperly installed, improperly stored, changed, modified, or are subjected to extreme temperatures or extreme moisture levels. This warranty is not valid for products used for any purpose other that the purpose for which they were originally intended.
This warranty does not cover the cost of installation, removal, subsequent damage, or transportation of the defective product, regardless of whether work was performed by a contractor, Service Company or yourself.
Variations in color and grain pattern are a natural characteristic of wood. Color changes may occur as a result of aging, exposure to light, heat, and other natural and chemical elements. Color variations and changes are not covered by this warranty.
In addition, all hinges and drawer slides used in the manufacture of Norcraft Cabinetry products are warranted by the manufacturer of the hinges and slides for the lifetime of the product. This warranty is passed to the original consumer purchased by Norcraft Cabinetry from the manufacturer and is subject to the conditions outlined in paragraph two and three above.
The repair(s) or replacement(s) of our products are contingent on availability of the items. If a warranty claim is filed after the product has been discontinued or modified, Norcraft Cabinetry reserves the right to honor the warranty in the following fashions.
- To repair or replace the affected component with a new component of the same style.
- To repair or replace the affected component with similar and comparable product to achieve a similar appearance to the original product purchased.
If components are replaced, Norcraft Cabinetry cannot guarantee the exact finish match to the existing product. This is due to color calibration adjustments and the natural aging process of wood.
This warranty is the exclusive warranty of Norcraft Cabinetry and is in lieu of all other warranties, express or implied. In no event shall Norcraft Cabinetry be liable for the consequential, indirect or incidental damages resulting from the installation, use, or failure of its product.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state-to-state.
To submit a claim under this warranty, contact the nearest Norcraft Cabinetry dealer, or send a letter explaining the defect, with a dated sales receipt as proof of purchase to (do not send merchandise unless requested by the Claims
Department: Attn: Claims Department
3020 Denmark Avenue, Suite 100, Eagan, MN 55121
Phone: (651) 234-3300 Fax: (651) 234-3398
This warranty became effective March 1, 2007. Cabinets ordered before March 1, 2007 are covered by the preceding FIVE -YEAR warranty.
Warranty information can be downloaded below: